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Privacy Policy

Code of Conducts

This policy requires that sellers act fairly and honestly on ShopsVibes to ensure a safe buying and selling experience. All sellers must:

  • Provide accurate information to ShopsVibes and our customers at all times
  • Act fairly and not misuse ShopsVibes’s features or services
  • Not attempt to damage or abuse another Seller, their listings or ratings
  • Not attempt to influence customers’ ratings, feedback, and reviews
  • Not send unsolicited or inappropriate communications
  • Not contact customers except through Buyer-Seller Messaging
  • Not attempt to circumvent the ShopsVibes sales process
  • Not operate more than one selling account on ShopsVibes without a legitimate business need

Acting Fairly

You must act fairly and lawfully and may not misuse any service provided by ShopsVibes. Examples of unfair activities include:

  • Providing misleading or inappropriate information to ShopsVibes or our customers, such as by creating multiple detail pages for the same product or posting offensive product images
  • Manipulating sales rank (such as by accepting fake orders or orders that you have paid for) or making claims about sales rank in product titles or descriptions
  • Attempting to increase the price of a product after an order is confirmed
  • Artificially inflating web traffic (using bots or paying for clicks, for example)
  • Attempting to damage another Seller, their listings or ratings
  • Allowing other people to act on your behalf in a way that violates ShopsVibes’s policies or your agreement with ShopsVibes

Indirect communication

ShopsVibes communicates order-related information to buyers through their Your Account updates. These updates include information, such as when an order has been shipped (with the tracking number) or when a refund has been processed. These updates are based on shipping confirmations and refunds initiated using Manage orders or the following feeds:

  • Shipping Confirmation feed: This feed tells ShopsVibes that you have shipped buyer orders and provides order tracking information for the buyers. Timely communication of order status is an important part of a high-quality shopping experience for ShopsVibes buyers.
  • Order Adjustments feed: This feed tells ShopsVibes that you have issued buyer refunds. Buyers want to know their refund status when returning products. Therefore, it is critical that you process refunds promptly. You can also use Manage returns to issue a refund.

Ratings, Feedback, and Reviews
You may not attempt to influence or inflate customers’ ratings, feedback, and reviews. You may request feedback and reviews from your own customers in a neutral manner, but may not:

Conditions of Use
Welcome to ShopsVibes.com. ShopsVibes Services LLC and/or its affiliates ("ShopsVibes") provide website features and other products and services to you when you visit or shop at ShopsVibes.com, use ShopsVibes products or services, use ShopsVibes applications for mobile, or use software provided by ShopsVibes in connection with any of the foregoing (collectively, "ShopsVibes Services"). ShopsVibes provides the ShopsVibes Services subject to the following conditions.

Communication
You may not send unsolicited or inappropriate messages. All communications to customers must be sent through Buyer-Seller Messaging and be necessary for fulfilling the order or providing customer services. Marketing communications are prohibited.

Accurate Information
You may not send unsolicited or inappropriate messages. All communications to customers must be sent through Buyer-Seller Messaging and be necessary for fulfilling the order or providing customer services. Marketing communications are prohibited.

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